Last Updated: 21/09/2024.
At PWPM, we are committed to safeguarding and preserving the privacy of our clients, partners, and visitors to our website. This Privacy Policy explains how we collect, use, and protect any information that you provide to us, in accordance with the General Data Protection Regulation (GDPR) and UK Data Protection Act 2018.
1. Information We Collect
We collect information to provide better services to our clients and website users.
The types of data we may collect include:
Personal Information: Name, email address, phone number, and other contact details you provide when filling out forms or making enquiries.
Project Information: Any specific details related to your property, refurbishment, or service requirements.
Technical Data: Information about your visits to our website, including traffic data, location data, and other communication data.
Cookies: Our website uses cookies to distinguish you from other users, track usage, and improve our website’s performance. For more information, please refer to our Cookie Policy.
reCAPTCHA: Our website uses Google reCAPTCHA to protect against spam and abuse. By using reCAPTCHA, you agree to Google’s Privacy Policy and Terms of Service. This service helps ensure our website remains secure and prevents bots from submitting forms.
2. How We Use Your Data
We collect and process your personal information for the following purposes:
To Respond to Enquiries: When you contact us through our website, email, or phone, we use your personal data to respond to your enquiries and provide the requested services.
Service Delivery: To manage and carry out the services we offer, including project management, property refurbishments, and other property-related services.
Improving Website Experience: To analyse website traffic and usage patterns, which helps us improve the functionality and content of our website.
Legal Obligations: To comply with applicable legal obligations, such as financial and regulatory compliance requirements.
3. How We Store and Protect Your Data
We take the security of your personal data seriously and have implemented appropriate physical, technical, and administrative safeguards to protect it against unauthorised access, accidental loss, or destruction.
Your data will be stored securely within the UK or European Economic Area (EEA). If we transfer your data outside of the EEA, we will ensure it is protected by appropriate safeguards, as required by law.
4. Sharing Your Data
We do not sell, trade, or rent your personal data to third parties. However, we may share your data with trusted third parties, including:
Service Providers: Third-party service providers that help us deliver our services (e.g., contractors, subcontractors, and IT service providers). These providers are bound by confidentiality obligations and can only use your data for the purposes for which we share it.
Legal Authorities: Where required by law, we may disclose your personal data to government bodies, regulators, or legal authorities.
5. Your Rights
As a data subject, you have the following rights under the GDPR and UK Data Protection Act:
Access: You have the right to request a copy of the personal data we hold about you.
Rectification: You have the right to correct any inaccurate or incomplete information we hold.
Erasure: You may request the deletion of your personal data in certain circumstances (e.g., if it is no longer needed for the purpose for which it was collected).
Restriction: You can ask us to restrict the processing of your personal data in certain circumstances.
Data Portability: You have the right to request the transfer of your data to another service provider.
Objection: You can object to the processing of your personal data where we are relying on legitimate interests as the legal basis.
Withdraw Consent: If you have provided consent for data processing, you have the right to withdraw it at any time.To exercise any of these rights, please contact us.
6. Retention of Data
We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
7. Links to External Websites
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those websites. We recommend that you read the privacy policies of any external sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you via email. Please review this policy regularly to stay informed about how we protect your personal data.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Paul Williams Project Management (PWPM)
Email: paul@pw-pm.co.uk